Privacy Policy

At Synsite, accessible from synsite.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Synsite and how we use it.

1. Information We Collect

If you contact us directly or request a demo setup, we may receive additional information about you such as your name, company name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and development services.
• Improve, personalize, and expand our website offerings.
• Understand and analyze how you use our website.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Process your payments securely via our payment gateway (Razorpay).
• Send you emails or contact you for project updates and demo access details.

3. Log Files

Synsite follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

4. Third-Party Services

Our website utilizes third-party services to process payments and sync data:

• Razorpay: To process payments. We do not store your credit card or bank details on our servers; they are processed securely by Razorpay.
• Convex: To host and synchronize client portal profiles, passwords, and billing data securely.

5. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

• Email: synalpy@gmail.com
• Phone: +91 81222 28762